Terms of Service
Last updated: January 6, 2025
1. Acceptance of Terms
Welcome to ParkAndGoNow. These Terms of Service ("Terms") govern your use of our website, mobile application, and parking services (collectively, the "Service") operated by ParkAndGoNow ("we," "us," or "our").
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.
2. Description of Service
ParkAndGoNow provides an online platform that connects users with parking spaces and facilitates parking reservations and payments. Our services include:
- Online parking space search and booking
- Payment processing for parking fees
- Digital parking confirmations and receipts
- Customer support for parking-related issues
- Integration with third-party parking providers
3. User Accounts
3.1 Account Creation
To use certain features of our Service, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
3.2 Account Termination
We reserve the right to terminate or suspend your account at any time for violations of these Terms or for any other reason at our sole discretion.
4. Use of Service
4.1 Permitted Use
You may use our Service only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Service for any illegal or unauthorized purpose
- Violate any applicable laws or regulations
- Interfere with or disrupt the Service or servers
- Attempt to gain unauthorized access to any part of the Service
- Use automated systems to access the Service without permission
- Impersonate any person or entity
4.2 Vehicle Requirements
When using our parking services, you must:
- Provide accurate vehicle information
- Ensure your vehicle is properly licensed and insured
- Comply with all parking facility rules and regulations
- Park only in designated areas
5. Payments and Fees
5.1 Pricing
Parking fees are determined by the parking facility operators and are displayed before you complete your reservation. All prices are subject to change without notice.
5.2 Payment Processing
We use third-party payment processors to handle transactions. By making a payment, you agree to the terms and conditions of our payment processors.
5.3 Refunds
Refund policies vary by parking provider. Generally:
- Cancellations made more than 24 hours in advance may be eligible for a full refund
- Cancellations made less than 24 hours in advance may incur cancellation fees
- No-shows are generally not eligible for refunds
- Refunds are processed within 5-10 business days
6. Third-Party Services
Our Service may integrate with third-party parking providers, payment processors, and other services. We are not responsible for:
- The availability or quality of third-party services
- Actions or omissions of third-party providers
- Disputes between you and third-party providers
- Third-party terms and conditions or privacy policies
7. Limitation of Liability
To the maximum extent permitted by law:
- We provide the Service "as is" without warranties of any kind
- We are not liable for any indirect, incidental, or consequential damages
- Our total liability shall not exceed the amount you paid for the specific service
- We are not responsible for vehicle damage, theft, or loss while parked
- We do not guarantee parking space availability
8. Indemnification
You agree to indemnify and hold harmless ParkAndGoNow, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any rights of another party
- Your vehicle or parking activities
9. Intellectual Property
The Service and its original content, features, and functionality are owned by ParkAndGoNow and are protected by international copyright, trademark, and other intellectual property laws.
You may not:
- Copy, modify, or distribute our content without permission
- Use our trademarks or logos without authorization
- Reverse engineer or attempt to extract source code
- Create derivative works based on our Service
10. Privacy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your personal information.
11. Dispute Resolution
11.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.
11.2 Arbitration
Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
12. Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes by:
- Posting the updated Terms on our website
- Updating the "Last updated" date
- Sending email notifications for significant changes
Your continued use of the Service after any modifications constitutes acceptance of the updated Terms.
13. Termination
We may terminate or suspend your access to the Service immediately, without prior notice, for any reason, including:
- Breach of these Terms
- Fraudulent or illegal activity
- Extended periods of inactivity
- Technical or security reasons
Upon termination, your right to use the Service will cease immediately.
14. Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
15. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: legal@findspotandpark.com
Phone: +1 (555) 123-4567
Address: 123 Parking Street, Suite 100, New York, NY 10001